Frequently Asked Questions

Motor failures are one of our most common service calls, and we understand the urgency—a non-functioning garage door can disrupt your entire day. At Garage Door Molalla, we offer same-day service for most motor failure issues.

• When you call us, we'll first troubleshoot over the phone to understand the symptoms. Common motor failure signs include:
• Door doesn't respond to remote or wall button
• Motor hums but door doesn't move
• Door moves partially then stops
• Grinding or clicking noises from the opener

Our service vehicles are stocked with replacement motors, circuit boards, and common parts, so repairs can often be completed in a single visit. For standard residential openers, most repairs take 30-60 minutes once our technician arrives.

If your motor needs complete replacement rather than repair, we can typically install a new opener the same day or next business day. We carry all major brands including LiftMaster, Chamberlain, Genie, and others.

For emergency situations outside normal business hours, our 24/7 emergency service ensures you're never left stranded. Call 1-971-397-6634 for immediate assistance.